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New nest gen 4 thermostat issue

Cowboydad
Community Member

Installed the new thermostat today and now it’s showing a N260 warning. I installed it using the 5 wire connection but doesn’t use a common wire

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there Cowboydad, 

Sorry to hear about the issues you're having with your Nest thermostat and the N260 warning, I'm sure it's frustrating, but I'm happy to look into this for you. 

 

The N260 error means that a C wire or Nest Power Connector is recommended for your thermostat. 

Since the Nest requires a common wire, you'll have to obtain one or you can try to factory reset the device. 

Please let me know if you have any further questions. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

Jake
Community Specialist
Community Specialist

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake