09-19-2023 06:40 AM
My bedroom nest thermostat does not show up on my Nest app on my phone. When I go to add the device (already installed) in, it says to go to Settings then select Nest App (on the thermostat) to bring up the Entry Key, but on my thermostat under Settings there is no such entry for Nest App.
Is there a way to discover my Entry key via the thermostat or do I need to take it apart and use the scan code?
Thanks!
09-19-2023 01:09 PM
To confirm, which model of thermostat is it?
How to tell which Nest thermostat you have - Google Nest Help
09-19-2023 02:10 PM
Thank you David.
It is the Nest Thermostat, top left in the picture you linked.
Marc
09-20-2023 11:07 AM
In that case, you can't add that thermostat model to the Nest app. It's designed for, setup, and managed exclusively with the Google Home app. Is it already setup and viewable in the Google Home app?
09-20-2023 08:19 PM
Thank you David! Yes, it is working in the Google Home app. I actually forgot about that app and was looking strictly at the Nest App! I will just use this Google Home app and I think all is fine now.
Thanks again for your help!
Marc
09-21-2023 09:58 AM
No problem!