No way to find/download my custom wiring diagram for my Nest Thermostat E

[Edward8335]

I select all my wires in my current system, the website says my Thermostat E is compatible, and then nothing. Nothing to download. Nothing to see. Just nothing happens, and I need the wiring compatibility/matching in order to do the install. Thanks!

[David_K]

I may be mistaken but I don't think the compatibility checker does that anymore. If you've used the checker and it confirms your system may work, it gives you a list of compatible thermostats. When you go to setup the thermostat, the Nest app will give you instructions during the setup.

[aatienza]

Hey there,

Edward8335, I'd like to jump in here and check if you've seen davidking's response. Let us know if you need more help by replying to this thread.
 

I appreciate the help, davidking.

Thanks,
Archie

[Edward8335]

Thanks for checking in. I downloaded the pro installation guide and it pretty much had all the information I needed. The compatibility checker indeed no longer works and I feel like customers should be alerted of this instead of trying over and over to get a custom wiring diagram to show up. Again thanks for your time.

[David_K]

I think the difference here is the web compatibility checker doesn't give you a custom wiring diagram. However, if you go to setup a thermostat in the Nest app, select your wires, it then does show you what to label your existing wires as for use with Nest Thermostat. I think this is what it means by custom wiring diagram.

[Jake]

Hey there,

Thanks for the help davidking.

I wanted to follow up and see if you had any questions from here. I am glad to hear you were able to get the information you needed from the guide. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Markjosephp]

Hello Edward8335,

It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.

Thanks,

Mark