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Once again both of my Nest thermostats are unresponsive

Benrub
Community Member

If I walk up to the thermostat, it looks normal.

My wifi+internet is working just fine.

if I ask Alexa to adjust or tell me the temperature, she responds with "Downstairs isn't responding."

The Google Home app shows a "Indoor 0" with a gray circular slider, which is unusable.

This is the second time in the past few weeks that this has broken down. Last time, the thermostats displayed as "offline" even though they weren't. Today they're just not responding.

Here's a screenshot showing how the Google Home app looks:

https://www.icloud.com/photos/#08YlYHZfTucofjZg9JKtu6buQ

 

2 REPLIES 2

ninefofo
Community Member

Agreed! Mine is offline as well. App not working either.

Benrub
Community Member

Update: Both of my thermostats are operating normally now.