Google Home keeps telling me I’m using the app on another phone so will disconnect the phone I’m actually using. I have no other phone. I can switch settings to this phone but it does not save the setting. When I leave my house it doesn’t switch to Away automatically since it thinks I’m using another phone.
For confirmation, are you using the Nest app or the Google Home app for the presence sensing feature? Have you tried the steps provided above by our fellow community members?
Keep us posted.
I'm glad the "presence sensing" worked using the Smart Things. It would help a lot if you could check out the links below for more information and additional details about those features:
Hope this helps.
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
I'm glad that you're able to work this out. As we got our resolution here, I'm going to mark this one as resolved and will be closing this thread after 24 hours. Please feel free to open up a new thread if you have other questions or concerns or if you wanted to share your workaround.