During installation when I enter both R and RC in the app it tells me my system is not compatible. I believe I read somewhere that I Do not have to enter RC into the app. Can you confirm if this is correct. Thank you
Sorry for the delayed response. I wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further.
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
My old thermostat has an Rc with a jumper to R, when I connect this to R of Nest the heating doesn't happen, the fan still blows. Is it not compatible?
I am sorry to hear you are having heating trouble. Do you mind sending in a picture of your current wire set up for me to review? I would like to take a closer look at the system and see if we can isolate the issue.
Nest Thermostat's are not compatible with jumper wires. If you have a jumper wire in your system, you will want to remove that wire when installing the device. Here is a helpful article with more details on Nest Thermostat's and jumper wires. Please let me know if that helps, or if you have any questions from here.
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
