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Re: External Temperature stopped displaying on Nest App

Martyn3
Community Member

Hi, my nest thermostat 3rd generation has been working fine for the last 2 years, and I control the thermostat via the nest app. I have noticed in the last 4 days that the Nest app no longer displays the external temperature. It still shows internal humidity but not the external temperature.

Any ideas if this is a recent issue, and what I can check to try and get this functionality back?

2 REPLIES 2

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@Martyn3 , the external or outdoor temperature is obtained over the Internet.  Perhaps the weather server Nest is using is down.  

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

Martyn3
Community Member

For some reason my postcode was missing one digit. I have now updated to full postcode and is now displaying the external temperature. Every day is a school day!