We turned off our wifi as we were going to be gone for several months. I've turned the internet/wifi back on now but my thermostat doesn't appear to have reconnected. When we've turned it off to reboot the wifi at home, it automatically connects but now it's not. Is this something that has to be done on-site or should is automatically try to reconnect? We're not home yet.
Sorry to hear about your thermostat and also for the delayed response.
I'm afraid that we would need you to be on the same location as the thermostat. This is because we might need more details on what is happening on the device as well as the steps that we'll be doing require you to be beside the thermostat itself.
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.
Thanks for your help, Melba.
Thanks for being here in the Google Nest Community.
I'd like to bump in here and make sure that you’ve seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Have a great day.