Remove bad thermostat

[Sunney]

I don't know how it happened, but I have a location called "Home, Bad One" on my Nest App. It is not real and never has been.  I want to delete it, but can't add it to my Google Home App to delete it.  How can I delete it?

[David_K]

1. At the top left corner of the Nest app home screen, tap the Menu down arrow.
2. Select the home that you want to remove.
3. At the top right corner, tap the Settings icon.
4. Select Home info.
5. Tap Leave home.
6. Tap Leave to confirm.

[Sunney]

When I go to Home Info, it does not say "Leave Home".  It says "Remove Home" in red.  When I tap that, it says it cannot remove it, that I must go to the Google Home app.  I go to the Google Home app, but it does not list the "Bad One".

[David_K]

Are you signed into the Nest app using a Google account? Are you signed into the Home app using the same account?

[Jeran]

Hey there Sunney,

Just checking up on this thread, did you have any more questions or need any additional help? 
 

I appreciate your help here, David!

Thank you,
Jeran
 

[Jeran]

Hey there Sunney,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba