Replacing faulty nest learning thermostat.

[ScottHamilton]

I have been trying to get a replacement nest thermostat for almost 2 years.   First fault was that it wouldn’t connect WiFi and so the app was worthless.  Somehow got routed to the Is store and they sent me a US wired/powered replacement when I live in London.   Was told I would get a UK replacement product for the faulty device and now a year later can still not get a hold of anyone or a replacement product. At wits end.   Anyway to actually speak to someone?

[CristianC]

Hi @ScottHamilton,

I'm sorry to hear about what happened. If you want to speak with someone, you can ring us at 0808 169 2307. I can also help you here on this forum. 


Let me know how it goes,
Cristian

[CristianC]

Hello again. Just checking in. How's it going with your thermostat?