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Reset or restart nest thermostat

Yvonneb
Community Member

Thermostat says wifi disconnected and I can’t reconnect it

2 REPLIES 2

Ryan_G
Community Specialist
Community Specialist

Hi Yvonneb,

 

Thanks for reaching out and we're sorry to hear about what happened.

 

We'd like to verify a few details for us to further isolate the issue. Are you getting the message from the Google Nest thermostat or from the app? Did you make any changes from your router previously? Do you have any other Nest devices currently connected to your Wi-Fi?

 

You could also do a network reset by going to settings > reset select network.

 

Let us know how it goes by replying to this thread.

 

Best regards,

Ryan

 

 

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan