Hi null,
Thanks for reaching out. I understand that your Nest Thermostat is saying it needs to shut down to recharge the battery. I know how frustrating this can be, Let’s work together to resolve it.
To better understand the situation, could you please answer a few questions?
- What type of Nest Thermostat do you have?
- When did this issue first occur?
- If the thermostat was recently installed: What is the make and model of your heating, ventilation, and air conditioning (HVAC) equipment?
- Are the power breakers on, and are you receiving power to your home?
- Is the thermostat's display seated properly?
- Are all the wires of your thermostat seated firmly in its terminals (with no loose or exposed wires)?
- Does the thermostat charge with a USB cable?
I look forward to your response.
Regards,
Manuel
