TD013(4096) error when adding 2nd Thermostat

[Idj]

I keep getting TD0(4096) when trying to add second zone and thermostat to home. Thanks 

 

[YD1639]

I am having the same issue. I have multiple zones in my house and can’t add additional thermostats. Google doesn’t seem to have any support for the nest thermostats. 

[XQ]

I am having the exact same problem. Can anyone help?

[YD1639]

Here’s what worked for me: take off the first thermostat you installed and hold it close to the new one you are trying to install. The old/original one will “assist” in connecting to your app. Hope this helps. Good luck!

[Smgallo272]

Same problem…if I keep replying to the post will someone answer??? I saw a note from Jake on a similar thread, he alluded to an answer but didn’t provide it 😞

[YD1639]

Here’s what worked for me: take off the first thermostat you installed and hold it close to the new one you are trying to install. The old/original one will “assist” in connecting to your app. Hope this helps. Good luck!

[YD1639]

Here’s what worked for me: take off the first thermostat you installed and hold it close to the new one you are trying to install. The old/original one will “assist” in connecting to your app. Hope this helps. Good luck!

[Smgallo272]

Thanks but no luck with holding the first one close by the second 😞

[TxAggie2001]

Was anyone able to get this working? I tried the holding the first one closer but no luck

[FrustratedUser1]

The only way I got it to work was to set up the thermostat under a different "home" profile.  So I have 5 Nest products under our main home profile and this one thermostat under a different home profile.  So frustrating.

[PunkyBrewster]

I am having the same issue and posted in a few threads, no solution. I have 2, 3rd generation nest learning thermostats. I can connect each thermostat on their own, but the app will not allow them to both be connected. I have reset these multiple times, reset the network, tried phone as a hot spot, located both nests next to each other... nothing seems to work. I find it interesting that after scanning the QR code the selection on the app chooses thermostat instead of nest learning thermostat?
Please help.