11-11-2023 11:23 AM
I’m out of options. I’ve tried using an iPhone and android, using a normal WiFi router and also using a phone hotspot and the Thermostat E simply will not connect to the WIFI. Also will not pair with the heat link too.
11-13-2023 04:03 AM
Hi there, thanks for reaching out! I'm so sorry to hear about this situation, but no worries, we'll get to a resolution. Could you please tell me what message or error you have now in the app?
11-16-2023 04:06 AM
Hi there, just checking in with you. Did you manage to check the last message?