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Thermostat (3G) with sperate Rh and Rc works only with either Rh or Rc

ChanDo
Community Member

I have five wires - 2 for heating and 3 for cooling. Both systems works when I use my 25 yrs old programmable Honeywell thermostat. When I connect the same five wires Rc, G, Y for cooling and Rh, W for heat the Rh shows no power. If I disconnect the Rc & Y of the cooling system, Rh shows power and heating system works. Any suggestions would be appreciated.

1 REPLY 1

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@ChanDo 

Post a picture of the original thermostat's wiring if you have one


To ensure that I see your reply, please tag me using @Patrick_Caezza