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Thermostat E298 error

Samantharbeck
Community Member

‎01-10-2022 05:56 AM

I’ve been having issues with our Nest Thermostat and honestly am about to throw the thing away.

It often disconnects from Wi-Fi. And I have to reset it to be able to control the thing from the app..

And then this morning it’s throwing an error code saying there’s no power. But I turned the temperature up and the heater is running.. and all the wires are correct.. and the batteries are new. 

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2 REPLIES 2

Dtalent
Community Member

‎01-25-2022 04:50 AM

did you get a reply? Mine has been acting up too. No issues for 8 months. Fisrt thing i did was replace batteries but this morning i got the error message again

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Samantharbeck
Community Member
In response to Dtalent

‎01-25-2022 05:00 AM

Not specific to the error code. We had an hvac guy come out and we found out our furnace was actually needing to be replaced. Since we’re still under warranty we did that and I haven’t had any error codes or connectivity issues since. 

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