12-18-2022 06:06 PM
12-18-2022 08:09 PM
Was it working before or is this a new Nest install?
If the nest is showing temp setting in Orange and trying to turn on the heat, then you might need to call a HVAC company to diagnose the problem.
It probably has nothing to do with the Nest if it is turning on the fan and might be a furnace issue.
12-19-2022 04:48 AM
I had the same issue yesterday. Told the app I had a wire, (that wasn't used on my old thermostat), and it didn't work.
I had to use only the wires previously used. Now it works.
12-21-2022 12:51 PM
Hi everyone,
Thanks for the help, Tonphanan and Houptee.
Wicked01, I wanted to follow up and see if you are still in need of any help. Have you had the chance to reach out to your HVAC company as suggested above? Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
12-26-2022 01:22 PM
Hello there,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks for assisting, Mel.
Regards,
Mark
12-28-2022 08:33 AM
Hello Wicked01,
I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.
Thanks,
Mark