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Thermostat lost power

Aman5
Community Member

Hello, 

my google nest lost the power and won’t start again.

contact- #

4315885534

 

4 REPLIES 4

David_K
Diamond Product Expert
Diamond Product Expert

Important: I'd strongly encourage you to edit your post and remove your phone number from this public forum post. Anyone on the internet can see this page.

There's a good troubleshooting article on this below that should help:
Troubleshoot when your thermostat won’t turn on - Google Nest Help

If you would prefer, here is how to contact the Google Nest support team directly.

  1. Go to Contact Us - Google Nest Help
  2. Select "Thermostats", type a brief description of the issue, then click "Next".
  3. Click "Other", then click "Next step" until you see the contact options.
  4. Choose to get a call or call or chat with the team as available in your country.

 

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Jenelyn_O
Community Specialist
Community Specialist

Hi folks,

 

@Aman5, thanks for reaching out. I just want to check if you were able to try the troubleshooting steps by visiting the link provided above or get in touch with our support team over the phone. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

 

I appreciate the input, @davidking.

 

Best,

Jenelyn

zoeuvre
Community Specialist
Community Specialist

Hi Aman5, 

 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Thanks,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi there, 

 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe