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Thermostat set up

PH1
Community Member

After set up, it says that the heat should be on, but the AC is on instead - I am confident that I wired it correctly

4 REPLIES 4

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

Post a picture of the original thermostat's wiring


To ensure that I see your reply, please tag me using @Patrick_Caezza

Hey PH1,

 

Thanks for the help, Patrick_Caezza. I'm dropping by to ensure if everything is covered here. Feel free to let us know if you still need help.

 

Thanks,

Archie
 

aatienza
Community Specialist
Community Specialist

Hey PH1,

 

Chiming in to check if you still need help with this?

 

Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

 

Thanks,

Archie
 

aatienza
Community Specialist
Community Specialist

Hey PH1,

 

I'd like to bump in here to make sure that you've seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Have a great day.


Thanks,

Archie