10-04-2022 11:29 AM
Hi - I changed the battery of my nest after the device said the battery was low. Now that new batteries are in, the app (from my phone) is requesting that I insert the 4-digit pin displayed on the home screen of a nearby device. I don't how how to find this and restarting the Nest did not work.
10-11-2022 09:52 AM
Hi matthewkaps,
Thanks for reaching out and I'm sorry for the late response.
It appears that your Nest Thermostat won't hold the charge. To isolate:
Looking forward for your response.
Thanks,
Mark
10-14-2022 10:10 AM
Hello there,
Checking back in — how's it going with your Nest thermostat? Still need our help?
Best regards,
Mark
10-15-2022 11:04 AM
Hi matthewkaps,
I just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread in 24 hours.
Best regards,
Mark