Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Unable to add fourth 3rd Generation thermostat to our Nest App
We have 4 zones on our gas furnace and have had no problems. For years we have used three Nest thermostats all 3rd generation and all worked well. Decided to add the fourth nest thermostat and did it with success, however it won’t allow me to add it ...
Can not reach quick view menu in Nest thermostat and it keeps disconnecting
Hello. I have had trouble for a few weeks with nest thermostat. It would just disconnect on its own despite us having a good wifi connection. Now since last night I can not go into quick view menu of the thermostat by pressing on the device and holdi...
Resolved! My Google nest thermostat no longer turns orange
My Google nest thermostat no longer turns orange On display
intall wires
Need help hooking up the nest. App says it won't work but we have white wire. App says we don't
Nest Power Connector on a US Boiler X-2
I am trying to connect a Nest Thermostat (not the E and not the Learning) to a Modine heater in my garage. I only have a red wire and a white wire currently and I know I need a C wire to make this work. Nest sent me the Nest Power Connector however I...
Nest Learning Thermostat
Frustrated !!!!simple 3 wire installation Common RW if I touch r and w together boiler fires if I connect nest to wall in the proper places on base plate nest shows heating but hot Water radiator boiler does not fire. how can this be ? Doesn’t the ne...
Reinstall asks for 7 digit entry key
I am trying to reinstall my Nest Learning thermostat on the Nest app. It tells me to type in a 7 digit entry key,but my thermostat shows WF82SF instead of all numbers.
I need to dismiss a message about troubleshooting my furnace
I got message on my nest screen that told me that the furnace was not working correctly. We fixed that issue and now we still have the message and can't get it too go away. Any ideas?
No c wire at thermostat
I have no c wire at thermostat (5 wires at thermostat) No motherboard at hvac unit. 2 cables one from thermostat and one from outside unit. I have the google low power connector but can’t locate a common wire. I found small transformer in hvac that s...
My learning thermostat has disconnected from the internet and now can’t find my network
My learning thermostat was showing offline in the app but was showing on the thermostat that it was connected, it then disconnected from the internet and has completely disappeared from the app and now it can’t find my internet, it can’t even find my...
