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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21802 Views
  • 0 replies
  • 6 kudos

No cooling mode w/ Thermostat e

Installing older Nest Thermostat E I am not getting a cooling mode. Only Heat option and Eco. Nothing about air Thank u fro your time

3rd Gen thermostat wont connect to heat link

Hi, I've just been sent a new 3rd Gen thermostat as the last was faulty. I have set it up on the app and its connected to the WiFi so at least I can use it manually. However, it will not connect to the heatlink. I have tried resetting and now just ha...

Nick07 by Community Member
  • 720 Views
  • 3 replies
  • 0 kudos

Heat not working, cool air only

 Is the wiring correct? The rectangular box is my original thermostat vs the Google nest. Only cold air has been blowing and we are freezing. Please help, anyone!

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Cgarcia16 by Community Member
  • 1578 Views
  • 10 replies
  • 0 kudos

Nest Learning Thermostat - Heat and Air running concurrently

Hello, I saw this discussed elsewhere, but I was not able to see a fix. This issue has been happening for over a year, and I have already had my Learning Thermostat swapped out once in case it was an equipment issue. It randomly occurs that when the ...

mattmono3 by Community Member
  • 762 Views
  • 5 replies
  • 0 kudos

Nest Thermostat E Heat Link damaged boiler

I had an issue with my heating the other day where the boiler was not switching on when told to by the best thermostat E. an engineer has looked at it today and confirmed that the PCB on the boiler failed. He noted that the thermostat e heat link was...

Maurio by Community Member
  • 2038 Views
  • 16 replies
  • 0 kudos

In floor cable heating

Hello, I am renovating our bathroom and will be installing heated floors (Flextherm in floor cable). I am trying to find out if the standard Nest Thermostat is compatible with this type of system? The specs I have are 758W and 6.31A... not sure if th...

Mattyrrr by Community Member
  • 924 Views
  • 6 replies
  • 0 kudos

Where is my refund and reimbursement?

Had to get a HVAC company to come out and replace this thermostat because my house was freezing and you all couldn’t come out for 3 days!Ive sent you the invoices repeatedly for the work! Please respond to me and reimburse me for the Nest and the new...

Mslee2 by Community Member
  • 1024 Views
  • 6 replies
  • 1 kudos

Multiple Nests

I have a client with a large property and they want 40 Nest thermostats - one in each room.I understand that 20 per "home" is the limit in the app. Is it correct that we could split the building in to 2 "homes" to increase to 40, and if so how would ...

Huers by Community Member
  • 2134 Views
  • 13 replies
  • 0 kudos

Furnace not firing up after nest power adapter installed

 Hello all! Just finally got around to installing the nest power connector to my furnace. After proper install the furnace tries to boot up 3-4 times then just gives up. Never lights and the fan never kicks on. After removing the power connector ever...

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