cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Unable to connect to wifi

Ltpjunk
Community Member

Hello

Like many others one of my nest thermostats have lost connection to the wifi.  I have performed all of the recommended steps in troubleshooting guide. I have another nest that is working fine. 

I can not see ping data and the weave shows no connection.

Please provide additional support. 

 

 

1 REPLY 1

TXRick
Community Member

Is your battery old? Maybe try replacing it.