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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4523 Views
  • 0 replies
  • 5 kudos

Nest app says offline

My nest app (Nest E), keeps changing to offline throughout the day. The only way I get it to go back "online" is by manually doing a "RESET" on the physical thermostat (under "SETTINGS"). The thermostat is always running perfectly with full connectio...

Arflam by Community Member
  • 463 Views
  • 9 replies
  • 0 kudos

How do I know if my ac/furnace/ heat pump is hooked up correctly

So I have a Nest which ran my ac/furnace perfectly for years, however the ac/furnace died and needed to be replaced.Replaced it with a ac/furnace/heat pump.So far ac works perfect and I assume the gas furnace will work (hopefully not a bad assumption...

TGM by Community Member
  • 151 Views
  • 1 replies
  • 0 kudos

Thermostat not displaying on web browser dashboard

We have 2 nest thermostats in our home: one is displaying fine on the web browser dashboard and the other is not. The one that works set up automatically when I set up the dashboard, while the other has always been absent. There appears to be no way ...

halmdal by Community Member
  • 317 Views
  • 6 replies
  • 0 kudos

can nest run a base board electric heater

I have 2 Nests at home they work great.But was wondering if I could install them at our 3 level cabin, we have Wi-Fi there so that isn't an issue. But everything is wall mounted 240 volt electric heaters made by Stiebel Electric. If could install 3 n...

TGM by Community Member
  • 158 Views
  • 2 replies
  • 0 kudos

Resolved! Is this nest wired incorrectly?

System is 6 mos old - furnace, coils, compressor. Gas heat. Technician installed the nest when ecobee died last week and heat wasn't working. Seemed to fix issue only it didn't. 2nd technician came back and said Nest signal is dropping off before it ...

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nest T3007ES

when using the * terminal for a humidifier will it run in both ac and heat or does it know to only energize in the heat mode

Defective Google Nest Thermostat

I need some assistance. I have a three zone system where I replaced the three Honeywell thermostats with Google Nest thermostats. As many people in this forum have identified, I had the E294 error issues on all three of them. For two of them I finall...

Olsonj4 by Community Member
  • 178 Views
  • 1 replies
  • 0 kudos

Any luck with wrong outside temperature?

Hello everybody,any updates from Google about the issue of wrong outside temperature? Years have passed, you can find many discussions closed (why?): https://www.googlenestcommunity.com/t5/Nest-Thermostats/Wrong-outside-temperature/m-p/20404https://w...

fabreg by Community Member
  • 397 Views
  • 6 replies
  • 0 kudos

Where do wires go

I am trying to connect wires from Honywell to Nest Thermostat.Forgot to tab wires.Have two cables coming out of the wall.One has Red, White and Black.The other has White and BlackWhere do they go on the Nest Charles7

Charles7 by Community Member
  • 114 Views
  • 1 replies
  • 0 kudos

Google learning thermostat (3rd generation)

Google (anyone lisstening), please can you correct or clarify the power display on these units, see https://support.google.com/googlenest/answer/9241211?sjid=8445571764669244098-EU#power&zippy=%2CpowerWhich indicates the power for the voc and vin sho...

cavedave by Community Member
  • 146 Views
  • 0 replies
  • 0 kudos
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