Nest Thermostats

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

When I add entry key into app, it doesn’t move forward

When I type in entry key on my app, it gives me no option to move forward on set up

Heat pump with auxiliary heat but setup as dual fuel

I have a heat pump with auxiliary heat (electric furnace) system and recently switched to Nest from our old thermostat. The HVAC tech did the wiring and setup for us, just in October when it starts to get cold, I notice there is no Heat Pump Balance ...

Spurious Temperature Settings Being Entered into Schedule

I have recently started using my Nest thermostat which was installed by my plumber at the end of spring.I have set a schedule for the heating to come on and off during the day and switch off at night. The heating is set to come on early morning, redu...

2e generation heatlink is broken

Hi, my 2e generation heatlink is broken. 220v is working and also with usb power it does not get on. Were to send it to for repair in the netherlands?

defective heat link

Hello my 2nd génération nest thermostat that I installed over 3 yers ago disconnects from the heat Link several times a day. I carried out all the manipulations without result.How can I replace the Heat Link only ?Thanks

W5 error still happening years after first reports of the problem

So w5 errors are still happening, this is years after they have first been reported. I don’t want Google products in my heating system so can you swap to a Hive system easily?

Forgot PIN and don't have access to app and can't change to heat mode on thermostat

I can't access my thermostat, tried resetting it but can't do so as I don't remember correct PIN and don't have access through the app. I've read that you can get to some files if you connect to a PC but I can't seem to get the PC to recognize the th...

Resolved! 3rd Gen Nest Set Up For Gas Heater- Error e77 not found when searching the site

I'm trying to set up a Nest 3rd Gen on a gas furnace. The previous thermostat was a Honeywell. There are only 3 wires. My furnace was just serviced a few weeks back and they said it should work with a Nest.The Honeywell was originally set up with old...

After 3 years of use Nest thermostat is not showing cooling option

We have this thermostat for about 4 years now, it’s been working fine but today we had a power outage and the thermostat stopped showing the cooling option, now is on heat.Need help trying to make it work… pretty hot here in Miami.thanks!Ana

No Power after installing Power Connector

I just purchased a Nest Thermostat. I have a heating only controller with 2 wires. This works, but there are issues due to no C wire. I purchased the Power Connector and installed. However, after this was installed, there was no power to my thermosta...

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Selling your home along with a Nest Thermostat?

Troubleshoot setup: Nest Thermostats

When I add entry key into app, it doesn’t move forward

Heat pump with auxiliary heat but setup as dual fuel

Spurious Temperature Settings Being Entered into Schedule

2e generation heatlink is broken

defective heat link

W5 error still happening years after first reports of the problem

Forgot PIN and don't have access to app and can't change to heat mode on thermostat

Resolved! 3rd Gen Nest Set Up For Gas Heater- Error e77 not found when searching the site

After 3 years of use Nest thermostat is not showing cooling option

No Power after installing Power Connector

Correct settings required for the Nest Gen 3 that ...

Nest Gen 4 installation

Nest Thermostat E

Nest thermostat

Nest Thermostat 3rd Gen stuck on old 5.9.5-2 firmw...

4th generation thermostat

Thermostat wire picture compatibility

Nest thermostat

Nest Thermostat E freestanding won’t turn on

Nest thermostat