W5 error

[Jlabbott0722]

I have had a nest for 2 years now and never had an issue with connecting to WiFi, now it won’t connect at all? 

[David_K]

To provide the best support with this, I've shared this with the Google Nest community team, who can check on possible options and next steps.

[Jake]

Hey Jlabbott0722,

I am sorry for the late reply. I have escalated your issue to a higher Team, and they will be in contact over the next 24-48 hours. Please be on the lookout for an email from our Team, and let me know if you have any trouble seeing that.

Best regards,

Jake

[Jake]

Hey Jlabbott0722,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

[Jake]

Hey Jlabbott0722,

I wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, or have not heard from our Team.

Best regards,
Jake