cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

W5 wifi error

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Darragh Lancaster 

My nest thermostat is not detecting any wifi networks. I have restarted and reset already

2 REPLIES 2

David_K
Platinum Product Expert
Platinum Product Expert

Hi Darragh,

To provide the best support with this, I've shared this with the Google Nest community team, who can check on possible options and next steps.

Stevet
Community Member

I have the same issue, w5 error on 2ng gen learning thermostat . The second thermostat in the house connects fine, so it’s not the wifi network. Have tried all the resetting steps. Appreciate some help.