WIFI CHANGE AND FACTORY RESET

[Nai1979]

I cannot change my thermostat to the new Wi-Fi network because the thermostat was offline due to problems that Xfinity has been repairing for many days, I changed the network, and I had to reset my thermostat to factory mode, I must delete the thermostat in the app also to be able to configure all over again?

[David_K · Accepted solution]

If you've reset the thermostat and it still appears in your app, indeed delete it from the app and go through setup again to add it back again.

[Nai1979]

thank you very much david, I do not see your answer on time before take the risk, but you were right as I thought. but thank you very much.😘😘