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Water boiler working at night without being scheduled

Kristina
Community Member

Hello,

I have noticed that my water boiler often works during night, I am a light sleeper and noise waking me up. I have change the schedule, removed water heating all together but nothing works.

 

can you please help me to understand why it works without schedule and why overnight?

 

thank you

2 ACCEPTED SOLUTIONS

Kristina
Community Member

Thank you, I have done it 

View solution in original post

Kristina
Community Member
6 REPLIES 6

DragosC
Community Specialist
Community Specialist

Hi there @Kristina

 

Thanks for letting us know and thanks for reaching out. Please go into the thermostat's settings > Equipment > Continue > Bacteria prevention and press on "Disable". Restart the thermostat after that from Settings > Reset > Restart and let us know if it's still on. 

AlexD
Community Specialist
Community Specialist

Hi, I wanted to check in. Do you still need assistance? If so, make sure to let me know. 

Kristina
Community Member

Thank you, I have done it 

AnaM
Community Specialist
Community Specialist

Great, do you need help with anything else @Kristina?

Kristina
Community Member

No, thank you

AlexD
Community Specialist
Community Specialist

If anything else comes up make sure to reach out to us on any of our support channels. Me or any of my colleagues will be happy to try and assist. I will go ahead and close this thread.