06-23-2022 06:11 PM
Hello,
I have noticed that my water boiler often works during night, I am a light sleeper and noise waking me up. I have change the schedule, removed water heating all together but nothing works.
can you please help me to understand why it works without schedule and why overnight?
thank you
Answered! Go to the Recommended Answer.
06-26-2022 05:02 AM
Thank you, I have done it
06-26-2022 08:07 AM
No, thank you
06-24-2022 12:40 AM
Hi there @Kristina.
Thanks for letting us know and thanks for reaching out. Please go into the thermostat's settings > Equipment > Continue > Bacteria prevention and press on "Disable". Restart the thermostat after that from Settings > Reset > Restart and let us know if it's still on.
06-26-2022 01:30 AM
Hi, I wanted to check in. Do you still need assistance? If so, make sure to let me know.
06-26-2022 05:02 AM
Thank you, I have done it
06-26-2022 05:42 AM
Great, do you need help with anything else @Kristina?
06-26-2022 08:07 AM
No, thank you
06-27-2022 08:32 AM
If anything else comes up make sure to reach out to us on any of our support channels. Me or any of my colleagues will be happy to try and assist. I will go ahead and close this thread.