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WiFi error W5 code

newbe888
Community Member

Hello. I’ve had a Nest 3rd gen Learning Thermostat for about 5 months now and it’s been awesome! Two weeks ago it went offline and started showing error code W5. It isn’t seeing my router and I’ve tried all the troubleshooting steps repeatedly, restarted my router, entered the name and password manually still no luck. I need help.

1 REPLY 1

AdeHJ
Community Member

I’ve got exactly the same issue.. worked well until now.. tried everything