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WiFi not detected

Nicole88
Community Member

My Nest Thermostat has all of the sudden stopped detecting my WiFi network and even if I type it in will not recognize it or connect, help! I’ve contacted my WiFi provider and it’s working properly. I’ve had this nest for about 5-6 years and it’s been connected to the same WiFi for that entire time. 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Nicole88,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble with the device connecting to the Wi-Fi, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Nicole88,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS