Wifi issues W5 code

[Nevarez]

Tried resetting our thermostat several times and it’s still giving us the W5 code o

[aatienza]

Hey Nevarez,

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. Could you fill out this form and let us know once you're done?

Thanks,

Archie

[Jeran]

Thank you for helping out on this thread, aatienza!

Hey there Nevarez,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Best,

Dan