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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 24013 Views
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  • 8 kudos

Nest online, app offline

Thermostat is online but app says offline. I have restarted thermostat, removed and reinstalled app. Everything but removing from wall. This started when a power failure forced the thermostat off-line. It is now back online and working fine, but the ...

Mikey55 by Community Member
  • 894 Views
  • 5 replies
  • 0 kudos

Cannot get rid of E73 error message

Help…tried to install c wire adapter. Couldn’t do it…took it off and am now getting error message that won’t go away

Doyle by Community Member
  • 801 Views
  • 4 replies
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Coming on when it shouldn’t

Hi I had two nest series 3 thermostat fitted about 2 months ago ( dual zone) they have been working ok until last week I noticed the hot water came on for no reason during the day. I have the anti bacterial setting switched to disable so this shouldn...

MarkF628 by Community Member
  • 1328 Views
  • 6 replies
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Nest learning thermostat compatibility

So I installed the thermostat, wired correctly but it would not blow warm air. Switching back and forth to the old thermostat a few times the same thing happens. The old stat will blow warm air. It's a gas furnace. Also noticed when removing the old ...

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Msb7144 by Community Member
  • 949 Views
  • 4 replies
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Nest Learning Thermostat Humidity adjustment

Just had it Installed with new furnace. when tech was showing me how to use it, the Nest showed a % when he went into "equipment" then to "humidifier" then to "set humidity". Later when my wife came home I started to show her but now it just shows wa...

TGL by Community Member
  • 798 Views
  • 3 replies
  • 0 kudos

5 wire thermostat 7 wire furnace

Hey, I was wondering if guys could help me out. I'm coming across a problem where my heating doesn't work. Looking at the thermostat I see it has five wires, but looking inside the furnace I see seven. I'm just wondering if everything looks good, as ...

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Connecting Nest Power Connector to furnace with no C terminal

Hi - I have a Honeywell (model 97-4730) 2 wire thermostat (picture attached) that I'm trying to change to a Nest Thermostat. Because there's no C wire, I purchased a Nest Power Connector, however the problem is that there is no C terminal on my Carli...

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jkd2390 by Community Member
  • 3789 Views
  • 3 replies
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