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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3998 Views
  • 0 replies
  • 5 kudos

Resolved! combi-boiler + split aircon

Hi all - having trouble researching this issue. I have a Viessmann combi-boiler that sends hot water to my home’s radiators, and 4 x Hitachi splits with wifi adapters installed in each of them, to provide cooling (and supplementary heat if needed). C...

pj-italy by Community Member
  • 391 Views
  • 1 replies
  • 1 kudos

Thermostat issues

I’m replacing a nest with a nest I wired the new one the same as the old one but now the ac turns on in heat and the heat turns on for ac

Thermostat PIN

Last night I tried to turn on my thermostat by using the Nest app on my phone but it hanged there for ages. I tried to turn the heating on with the thermostat but it is locked and asks for a PIN that I don't know.Please helpThanksDavid

Dave10 by Community Member
  • 258 Views
  • 3 replies
  • 0 kudos

Thermostat forgot pin

Need someone from customer service to guide me step-by-step please I Need help unlocking nest E thermostat forgot pin

Aryyy by Community Member
  • 290 Views
  • 3 replies
  • 0 kudos

Resolved! Connecting a 24V Transformer to the Nest Thermostat

Hi all.I have a system with 4 wires (R; W; Y and G).I have no C wire but I don't want to lose the fan control, so I want to connect a 24V transformer to the Nest Thermostat (that have only 6 connectors R,W,Y,G,C and OB).One of the transformer's wires...

BernardJ by Community Member
  • 26957 Views
  • 15 replies
  • 0 kudos

Nest compatibility with air source heat pump

Hi I currently have an oil fired boiler. I am thinking about putting in a Nest Learning Thermostat. I think I will probably install an air source heat pump at some point in the future. Will my Nest be able to work with the heat pump in the future? Wh...

digger by Community Member
  • 1320 Views
  • 4 replies
  • 0 kudos

Unable to turn off eco mode

App will not allow me to set temp as keeps reverting to eco mode. Only way is to set eco mode to max temp.

Seanog by Community Member
  • 739 Views
  • 4 replies
  • 0 kudos

Resolved! Compatability

I am trying to see if a Google Nest is compatible with the current wire setting I have on the picture above.

thermostat.jpg
Mauricio3 by Community Member
  • 825 Views
  • 5 replies
  • 0 kudos

Nest E heatlink temperature

Hi. I am considering buying an "E" but I have found that the heatlink with the "E" contains a thermostat.For me this would be in a location that would not be useful as it's in an area of the house kept cooler.Anything i can do to turn it off? Or perh...

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