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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 6662 Views
  • 0 replies
  • 6 kudos

Nest thermostat flashing, won't turn on

I have had issues before when turning on ''away'' and then coming back home and changing to ''home''. After a 3 week holiday I now cannot get my thermostat to turn on at all. Prior to this I was not able to access any menu options on the device. It h...

Home/Away not working

I installed the thermostat almost a week ago, but having problems with Home/Away.If I select 'Away', it does not change to eco in the thermostat display, and keeps the temperature threshold as though I am home - 19deg instead of 16deg (ECO temp) I ha...

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Rossoreed by Community Member
  • 623 Views
  • 7 replies
  • 0 kudos

Nest problems

Hi, I hope someone can help. My thermostat read the error code H22 and would not connect to the heat link or WiFi. I reset it and now it won’t stay on for more then 10 seconds even after a full charge! The screen is blank, I’m cold and cannot control...

Dee2 by Community Member
  • 326 Views
  • 3 replies
  • 0 kudos

faulty heat link refund

hi, ive been waiting 5 months for a refund for my faulty heat link, google constantly lie and say its on the way but still nothing, ive tried every avenue possible to get my money back but still nothing

Leevespa by Community Member
  • 382 Views
  • 3 replies
  • 0 kudos

Nest blowing hot air on cool

Nest thermostat blowing hot air. Ac guy said no problem with wiring. Used upstairs nest to test if unit was working and experiencing same issue. Still heating when on cool. Heat pump. BElow is my thermo stats wiring. When I put old stat back on cooli...

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Threyn by Community Member
  • 1607 Views
  • 15 replies
  • 0 kudos

Nest thermostat

Power went out in the house and the nest seems to be stuck with flashing green light and stuck in the G , I've reset it several times and it goes right back to the G ,what can be the issue ?

BecerraY1 by Community Member
  • 288 Views
  • 3 replies
  • 0 kudos

Best Learning Thermostat on battery power?

Our boiler installer believes that the Nest Learning Thermostat has a model that can be run on battery power only (rather than wired). Is this the case, or do they all need a mains connection?

apdf by Community Member
  • 385 Views
  • 4 replies
  • 0 kudos
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