09-10-2021 11:57 AM
09-14-2021 03:20 PM
Hey there MatthewDecker,
I can definitely understand the confusion when it comes to thermostat issues as it can be very odd to figure out sometimes, but I'm happy to look into this for you.
First off, I would suggest using the Compatibility Checker to see if your system is compatible. Then, if it is, I would suggest contacting a pro to come out to help you with this since I know that the Nest thermostat is not compatible with stranded wires, every wire has to be connected to the Nest Thermostat system.
Please let me know if you have any further questions or concerns as I'm happy to help.
Best regards,
Garrett DS
09-20-2021 03:49 PM
Hey MatthewDecker,
I wanted to reach out, and see if you are still in need of any help? Please let me know.
Best regards,
Jake
09-22-2021 02:01 PM
Hey all,
It's been a few days since the last reply. I am going to lock the thread at this time and if you have any questions, please feel free to create a new post.
Best regards,
Jake