Oh ok I thought you had the little power adapter.
So if you are using a wall plug in transformer you have to put one wire in R with the thermostat wire also in R so 2 wires will be together in the R, and the other wire from wall transformer in C.
Post a pic of what wires you have installed.
Watch this video he explains it.
I wanted to stop by and see how I could help.
Thanks for guiding the customer. @Houptee.
@Pat12, I appreciate you sharing how you installed a 24V additional power source to your thermostat. How's it going with the installation? Still need our help? Please let us know if you need more help so we can assist you right away.
Hi guys, everything working OK with app and thermostat, however, inside thermostat is reading about 8 degrees above the actual temp in house ..I did read it takes a few days to adjust but this morning it was correct ? I tried to post a pic but doesn't seem to be coming thru? Any suggestions or just let it ride? At this point, I'm not sure I want to keep it..I installed one at our beach( air & heating there) and it's working perfect there. At home we only have oil heat, radiators? Thanks
I don't see any pics showing up in your posts. If you do a power test it should show the Vin and Lin reading to make sure you are getting enough power to R and C. If this is the Nest non learning model go to the nest and hit settings equipment power status. You should see Vin above 24v and report back what the other readings say.