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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Replace my rite temp thermostat with Nest Learning thermostat

Hi everyone,I just got Nest Learning thermostat and I want to replace my old rite temp thermostat.I have 2-zone HVAC for both heating and coolingIn the first zone, My old rite temp has 6 wire connections [red (Y), white (W), red (RH), green (G), gree...

Trong by Community Member
  • 1 replies
  • 0 kudos

Heat mode acting like heat/cool mode

Hi,My nest thermostat is acting like its in heat/cool mode when it's in heat mode. Instead of simply turning off when the heat rises to a desired temperature, it switches to cool and then continuously alternates between heat and cool to stay right at...

mcrics by Community Member
  • 2 replies
  • 0 kudos

Nest on a Mac with Chrome

I can no longer manage my thermostats from my computer. I have no idea if I migrated but I do know that trying to sign-in with Google does NOTHING. Trying to Sign-in with Nest says my password is wrong and it will NOT send me a password reset.

sambeal by Community Member
  • 1 replies
  • 0 kudos

Thermostat delay message

Ive had the nest thermostat for 2 years now. has been working fine up until now. I have a C wire.Lately Im noticing when the thermostat clicks on, I see a 3 minute delay message. Boiler goes on, then after 3 minutes goes off, then goes back on. Somet...

Jmosk by Community Member
  • 19 replies
  • 0 kudos

Resolved! Home/Away Assist Doesn't Recognize That I'm At Home

I have just set up Home/Away Assist and registered my phone. However, even though location services is working fine and I'm sitting in my living room the Nest app shows my current status as Not Here. Does anyone have any ideas as to what might be wro...

pjda by Community Member
  • 10 replies
  • 1 kudos

Resolved! Hot water icon disappeared from app and thermostat

Changed broadband provider so had to input new network on 3rd generation thermostat. Since, hot water icon disappeared from thermostat and from Nest app. Can now only get hot water by using manual override. Had plumber check over system which is fine...

georger by Community Member
  • 5 replies
  • 0 kudos

Nest Heat Link Failed

The heat link has failed on myNest thermostat there is power to the link but no power output to the thermostat. Had our electrician check it this morning and he says the heat link has failed abs it is a know fault. The thermostat is only about 2 year...

MarkieB by Community Member
  • 4 replies
  • 0 kudos


Our thermostat is showing that the temperature in the house is 99 degrees f. We have the heat set at 69 degrees and the temperature in our house is no where near 99. I restarted it and it is still the same. Help please.

Dandebs by Community Member
  • 1 replies
  • 0 kudos
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