With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Nest not turning on Condenser, not cooling
we have figured out after a few hot days that our house isn’t cooling and the condenser is not turning on when we turn the AC on, no matter the temp or time of day.Pics of previous set up and nest set up.help!
Having trouble adding to my Lutron app
Just got a Nest thermostat and am having trouble adding it to our Lutron home automation system. When I go to the “Works with Nest” option I get a warning about Google not supporting integration. I converted my Nest account to Google a month or two a...
Nest Thermostat and Heat Link
Good afternoon. My Nest thermostat is blank and unresponsive (it says offline on the app) and also the heat link is completely dead. Please help!
Sunblock not working
I have had sunblock turned on for a week now. Our thermostat does get hit by direct sunlight in the mornings. The air is still kicking on during this time even though the house is not as hot as the thermostat is reading. I keep manually raising the t...
Setting up New Wi-Fi connection
I changed my Wi-Fi and did so before my old Wi-Fi was turned off. When they turned it off at midnight my thermostat stopped working… so I’m attempting to set up on new Wi-Fi and it’s not picking up Wi-Fi . All my other devises are already switched ov...
How can I get the app to recognize my thermostats again?
I have had the nest system for over a year. Suddenly the app no longer displayed my two thermostats. I have tried to re-connect by scanning the QR code on the back face of the thermostat cover and then prompted for entry key. However, the thermostat ...
Nest turning AC off, starting again within 5 seconds
Hello. My Nest Learning Thermostat has worked great nearly 1.5 years. We had a very temperate April / May where we didn’t need to run the AC at all, kept windows open. In June we started running AC again, now the Nest starts the AC, runs fine for a w...
Resolved! Can't reduce the temperature during Rush Hour Rewards
Whenever rush hour rewards kicks in it changes my temperature from 73 to 80. When I try to turn down the temperature it says that my temperature will adjust in 2 hours 17 minutes. Why can't I change my temperature durin Rush Hour Rewards like the pro...
Google Home App and Nest Learning Thermostat
As soon as I downloaded the Google Home app and connected the thermostat, it started throwing heat. We live in Arizona. This is a problem and I cannot seem to change it. There is only cooling selected on the device and the app. This shouldn't be happ...
Resolved! Has 2 nest in one home. Both setup/showup in google nest app only 1 shows up in Alexa
What could it be? I don't find any settings inside Google best app or within the thermostats themselves to deny or allow this so I'm at a loss. Alexa says ask google nest and google nest says ask alexa
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