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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 16136 Views
  • 0 replies
  • 6 kudos

Heat Link Power Failed

Nest heat link has failed. No power at all. The supply is fine (checked and verified) but will not power on. This seems to be a known problem. However, I now have no control over the heating from the boiler.How do I get this fixed without having to b...

battybouy by Community Member
  • 1151 Views
  • 8 replies
  • 0 kudos

Faulty Nest 3 Heat Link

I have a Gen 3 Nest that just today has now got a faulty Heat Link.I am based in Ireland.There is power coming to the heat link but there it is not putting out 12v to the thermosat (checked by an electrician)Nest was bought about 2 years ago from Ama...

ShaneL by Community Member
  • 889 Views
  • 6 replies
  • 0 kudos

Faulty Nest heat link

Nest Heat link dead. No lights on the heat link despite power being fed to the unit. Thermostat obvs won’t connect as the heat link is dead. This is the 3rd Gen Learning type.

Atlas12v by Community Member
  • 1736 Views
  • 11 replies
  • 0 kudos

Resolved! Nest thermostat

Just moved into a house that had nest already installed, I've downloaded the app to set it up but I can't link up the thermostat to my app as it is registered with the old home owner. Would reseting the thermostat to factory settings resolve this?

Paul282 by Community Member
  • 1097 Views
  • 6 replies
  • 0 kudos

Compatibility

How can I send you a picture of my existing thermostat to see if best thermostat will be compatible ?

Roger4 by Community Member
  • 660 Views
  • 4 replies
  • 0 kudos

Are Temperature Sensors Required

Hi, we just moved into our home with a Nest System. I can't find or tell if the system has temperature sensors. How can I validate that? Are they required or does the thermostat itself have a sensor?

SunnySnow by Community Member
  • 995 Views
  • 5 replies
  • 0 kudos

Desperate need for Nest Support phone line!!!

I desperately need to speak to someone at Google Nest UK. My heating thermostat doesn't work and none of the NEST suggestions are viable. There is no obvious phone number to call and no online chat support. This is awful customer service! Can someone...

dab01 by Community Member
  • 3017 Views
  • 6 replies
  • 4 kudos