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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
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  • 5 kudos

Nest thermostst just stopped working

Hello all, my nest learning thermostat just kinda stopped today. It no longer recognizes that it's attached to the base. I checked the wires, recharged it, but when I put it on the base it just says, attach to base and blinks green on top.

Cidniz by • Community Member
  • 489 Views
  • 4 replies
  • 0 kudos

Nest Thermostat defaults to Heat Pump Aux Heat

Hi! I just installed my new Nest Thermostat and I think it mostly works I just think i have a bit of trouble matching the wires with their alternate names. So what I had connected on my old therm was :1.W2 / AUX2.G3.W / OB4.C5.Y6.RMost of them are ex...

Wiring help

I’m really confused with the wiring for my thermostat! My setup it as follows:Y1,Y2. (2 stage cooling, they’re red and white)G. (Fan; it’s green)R (power, red, I assume heat!)C: black wireX: blue wire (?common ground??) I don’t know what to do with t...

Zakhaj by • Community Member
  • 272 Views
  • 1 replies
  • 0 kudos

Nest App Problems

So, I bought my Nest Learning Thermostat with two Nest Temperature Sensors 6 days ago. Everything great worked until Saturday (Day 4). The Nest App on my phone said the thermostat was offline. I went to the thermostat and the thermostat said it was c...

Electric furnace and Heat Pump

Hello,Recent Nest Learning thermostat (3rd gen) buyer.I have a new construction detached family home in Quebec, Canada. We have a forced air central system. We have an electric furnace in the basement and we also have a heat exchanger outside. The wi...

Dilon_V by • Community Member
  • 402 Views
  • 0 replies
  • 1 kudos

Two stage HP dual fuel emergency heat

I have a new two stage heat pump backed with a gas furnace configured as the auxiliary heat source. The issue I’m seeing is that if the power goes out my generator is big enough to power everything but the heat pump so I’d like to configure everythin...

Rewiring Nest 3 to Lennox EL296UHV

I'm looking to add an AC unit to my hvac system. I've learned, as I receive bids, that when the previous owners installed the 2 stage furnace (title) no one bothered to replace the 2 strand thermostat wire so my nest hasn't been properly controlling ...

Thogsmash by • Community Member
  • 269 Views
  • 0 replies
  • 0 kudos
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