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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21805 Views
  • 0 replies
  • 6 kudos

Nest Compatability

Hi Everyone,Moved to a new place and really would like to setup nest thermostat here since it wasn't compatible in my previous apartment. Really confused by the back panel as there are no wires or anything close to what the google compatibility tool ...

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Customer service

How can I contact anyone from NEST to order a replacement - numbers listed not working ! Am desperate!!

Mairi by Community Member
  • 815 Views
  • 4 replies
  • 0 kudos

Correct Connection ?

 hello.. wondering if I have this connecting correctly? The face of the thermostat just gives the “welcome to nest renew. Increase ur impact…” message.

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Keri1 by Community Member
  • 604 Views
  • 4 replies
  • 0 kudos

Google home app will not start nest installation

I've installed the nest thermostat into my wall. It requires me to set up through the home app. It's all well and good. I scan the QR code on the back, but the app will not begin the installation process, it just immediately goes back to the home scr...

martinb92 by Community Member
  • 546 Views
  • 3 replies
  • 0 kudos

My thermostat won’t connect to Wi-Fi

I’m on my second nest thermostat in 4 years. It works great for about a year at 300.00 then just won’t connect to the Wi-Fi. Which now it’s just a normal thermostat you can buy for 20 bucks I’ve done everything support has to offer. Anyone figured ou...

Herewego by Community Member
  • 22323 Views
  • 35 replies
  • 13 kudos

W5 Error

Our Nest will not connect to internet and is showing a W5 error. We have done all the trouble shooting suggestions and nothing is working. What is the next step or a different solution?

Goody74 by Community Member
  • 617 Views
  • 4 replies
  • 0 kudos

Nest Thermostat not turning a/c unit on

Hello All So recently we had a nest thermostat installed in our bakery by our HVAC team and it was all working fine.The building we are in has a shared sprinkler/fire system that was set off the other day and since then our nest does not turn on the ...

zukabaker by Community Member
  • 4211 Views
  • 15 replies
  • 1 kudos

Nest showing wrong indoor temp

My nest is reading that it’s 62* in my house, no way that’s possible. I had the ac off for 4 days prior to moving in, it was in the high 70’s outside at that time. Is there a way to recalibrate the temp sensor? Thanks.

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