Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest wiring
I purchased a 3rd gen. Nest Learning thermostat. I took a pic of the wiring in my original thermostat (although there was a black wire not connected, just covered with electrical tape?!?). I do have a heat pump. My air conditioner worked fine prior t...
Error h72
Working fine all of sudden no lights reset nothing is there anyway get a replacement heat link as dead? There a 2 year warranty on this product?
How to hold the temperature on Nest Learning thermostat
Is it possible to hold the temperature on a Google Nest Learning Thermostat? Can't imagine that not being an option, but everywhere I look it says it cannot be done.
Nest Learning Thermostats on a DuroZone SMZ-SW two-zone HVAC System
I have made multiple failed attempts to get meaningful guidance from NEST, Google, DuoZone tech support, our local heating contractor (that had installed the DuroZone system), and the NEST professionals with OnTech for use of NEST thermostats in our ...
Nest 3rd generation error h71 - heat link won’t restart
Hi there, hoping to can get some help. Yesterday my thermostat lost connection to the heat link giving a H71 error. I did unplug and move the thermostat when decorating, but it connected back up when plugged back in, but then lost connection about 30...
Google nest learning thermostat and heat link error H71
Hi,I have had a nest thermostat and heat link arrangement for a little over a year, when first setting up it was a bit temperamental but after that it has worked fine……..until a couple of days ago. I kept getting error H71 and no matter what I do (I’...
Not cooling
Hi, system does not seem to be cooling the house. System worked fine with previous thermostat but since installing nest, the air being blown out doesn’t seem cool and my system ran for 4 straight hours and the temp didn’t change at all. Seems like ma...
Heat Link not working H72
Good morning. Our Nest Thermostat stopped working over a week ago. H72 error message came up on the display. There is no power to the Heat Link at all. No response when pressing/holding the button on the heatlink. What type of Nest thermostat do you ...
connected nest thermostat not linking to google home app
Our Nest thermostat has been working fine. My husband accidently deleted it from his Google Home app. Now we are unable to get it to reconnect again. We are following the instructions but it will not connect. The Nest thermostat is still connected to...
