Wrong outside temperature

[Dchung]

Hello,

I installed nest thermostat yesterday. Everything good except can’t get outside temperature right. It’s off by 20 degrees. I did reset hardware, reinstall apps. Check the address and zip code.   Nothing works.

please advise. 
thank you. 

[crldb]

Same issue here - Temp is off by 25-30 degrees. Going to return it and go with a different company more than likely.

[CoolingWizard]

The Nest Thermostat gets the outdoor temperature from the data published to Goggle Weather for your geographic area. If there is a temperature variance, it has to do with the data sources. 

AC Cooling Wizard

[Jenelyn_O]

Hi there,

Thanks for reaching out. I'm sorry for the delay. I just want to check if you managed to see the response above. Also, were you able to restart your Nest Thermostat? If not yet, please do so and monitor if the issue persists. 

I appreciate your help, @CoolingWizard.

Best,

Jenelyn

[Jenelyn_O]

Hi folks,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Jenelyn

[Jenelyn_O]

Hi everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn