05-25-2022 07:31 AM
My electrician replaced my old heating controls (analog timer) with a heat link, wirelessly linked to the nest thermostat. The electrician cannot find a correctly sized back box for the heat link, it is surface mounted in a cupboard, and is not fully secured. does anyone know where to source a back box for the heat link?
05-26-2022 01:43 AM
Thanks for reaching out to us @mmhennelly. I am happy to hear everything has been mounted, and I hope everything is functioning as expected.
The Heat Link is designed to be surface mounted to a wall surface. When taking the cover off it will reveal access to two mounting holes which can be used to secure it to the surface. Then just place the cover back.
There is no back box I could recommend but if you do find something keep in mind that if it is anything made of metal for example it could affect the connectivity for the wireless part. If there is anything else though you need assistance with make sure to let me know.
05-29-2022 01:56 AM
Hi there, just checking in with you. Do you still need help?
06-01-2022 03:28 AM
Hi there again
Just wanted to check if you still need our help. Don't hesitate to let me know and we'll continue the process.
06-03-2022 04:35 AM
Hey there. I haven't seen any updates on this thread so I'm going to lock it. Should anything come up, feel free to open a new one.