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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Is the Nest compatible with my house?
I went through the compatibility steps before purchasing and it says it was compatible but in the install instructions it says it’s not. I need to know if this is compatible please?
Nest thermostat with no network connection and wall unit says "locked."
My nest thermostat lost its network connection and the wall unit now says "locked." I would like to wipe the whole system and reprogram everything. I connected the wall unit to my computer by USB but no files came up.
Resolved! Home with multiple systems and NEST Es. Which system and Nest is causing the URGENT & Problem alert
Over the winter I received numerous alerts from Google indicating my heating systems may need service. The home has two systems and each are controlled by a separate Nest E. How do I tell which system is having the problems? The alert does not includ...
Nest failure to follow schedule
Thermostat is c. 3, years old. Has suddenly started intermittently following the schedule set in the app. Says it is running up to temperature, but doesn't actually fire up the boiler. Boiler has been repeatedly checked by engineers and the issue is ...
Why Nest Learning Thermostat heats a lot slower and less then Honeywell T6 I replaced
Hi there,I just installed my Nest Learning Thermostat in my recently built townhome. It had Honeywell T6 installed when I moved in. I don't like Honeywell thermostats at all and my first month's bill was crazy high compared to the Vancouver, WA avera...
Support is unhelpful
Google Support is unhelpfulContacted support numerous times to fix my nest temperature sensor from going “offline” all they wanted me to do is reset the nest thermostat and change the battery. Even if the battery was still within the correct voltage ...
H71 error on replacement heat link
I have a gen 2 thermostat and heat link.In January I had Boxt replace my heat link under the Google free service. Up until this that point (3 years or so) it all worked fine.Tonight I got the H71 error and whatever I do I cannot get the thermostat an...
How to escalate shockingly poor customer service?
I have a Nest learning thermostat that is out of warranty. The clips on the back have broken off, as they are 1mm thick and if you should ever have to rewrite due to a new furnace or just the weight of the heavy metal thermostat has strained them, th...
Nest Learning Thermostat
HELP! Hooked all the old wires to the new Nest but still have BROWN (S1) & BLACK (S2) leftover and Nest doesn’t list those! Where do they go? Thanks!
Which Google Nest is compatible with my system?
I have 5 wires (Rh, Rc, G, Y, W), dual transformer system as furnace and AC are separate. Can someone confirm which Google Nest is compatible with my system? Photo is linked below.Photo of current thermostat: https://photos.app.goo.gl/b1r1U7Kq6k4MBvN...
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