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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4002 Views
  • 0 replies
  • 5 kudos

My app does not seem to working

When I open the app I can see my thermostat listed but there seems to be no way I can find to control it with the app. How do I do that. It is connected to my wifi

Sandyf1 by Community Member
  • 331 Views
  • 7 replies
  • 0 kudos

Nest Learning Thermostat 3rd Generation

I purchased a Nest Learning Thermostat 3rd Generation from the Google Store on December 22, 2022. It was installed on January 2, 2023 by an OnTech installer arranged by Google. At the beginning of February the Wifi stopped functioning on the Nest The...

bpowers84 by Community Member
  • 449 Views
  • 7 replies
  • 1 kudos

3rd Gen Nest Thermostat suddenly can't detect ANY Wifi

I had my gen 1 Nest Thermostat for 7 years with NO ISSUES... Until I had work done on my hvac unit and it accidentally got shorted out when they were working on the system.I got the 3rd gen 7 months ago and it was great until 3 days ago it decided to...

Gaston213 by Community Member
  • 261 Views
  • 3 replies
  • 0 kudos

Help please it won’t work

Had my nest installed in January and it worked ok to start but the last few days it won’t turn in via my phone or thermostat I have to switch boiler off and back on in mains to start the boilerany suggestions as to what’s happened also I cannot get i...

Can't control water, just heating

I've just bought a new learning thermostat 3rd gen because our previous one broke. Tried to set it up and everything works fine with the heating but we can't control the water. There isn't even a logo for water on the thermostat itself or in the app....

DebCla by Community Member
  • 366 Views
  • 7 replies
  • 0 kudos

Google Nest Thermostat Wiring trouble

I haven't having a lot of trouble getting the wiring configuration correct on my nest. I took a photo of my old thermostat wiring configuration which has six.And here is my Google Nest wiring configuration which was me following an instructions but a...

PXL_20221226_161754326.MP.jpg PXL_20230121_202433909.jpg
Boykin by Community Member
  • 505 Views
  • 8 replies
  • 0 kudos

Heating min duration 1 hour

Hi AllWhy can I not set the time the heating is on for within the app for a duration less than one hour. Yet the heating for my hot water is able to be set for min durations of 1/2 hours ??????? am I missing a software update ?? or user error ?? Duri...

gmac by Community Member
  • 1363 Views
  • 11 replies
  • 1 kudos
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