"There was a problem connecting to the nest service"

[mikecronan]

I keep getting this message and i have tried every troubleshooting suggestion i could find to no avail.

[Ryan_G]

Hi mikecronan,

Thanks for reaching out and we're sorry for the delay.

A few things to check for us to further isolate the issue. Are you trying to add your Nest Thermostat to the Google Home app? Have you tried to restart your thermostat and your Wi-Fi router?

Let us know how it goes by replying to this thread.

Best regards,

Ryan

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan