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Adding a new router and internet provider.

Vinhemi1
Community Member

I have a new internet provider and router, how do I go about getting my existing Gen 1 Google wifi router to transfer over to the new internet provider router?

6 REPLIES 6

MetalGlacier
Silver Product Expert
Silver Product Expert

Simply unplug the ethernet cable which was connected to your previous provider and connect it to your new provider. It may be helpful to reset your Google Wifi but it may not be necessary.

LovelyM
Community Specialist
Community Specialist

Hello everyone,

@MetalGlacier, I appreciate the help here.

@Vinhemi1, thanks for posting. I know it has been a while, but I wanted to ensure that everything is covered on your end. Please inform me if you still need a helping hand.

Best,
Lovely

Vinhemi1
Community Member

I have one google gen 1 router hooked up to the new internet provider router box via ethernet cable and working but I can't figure out how to connect to my other 2 gen 1 routers. On the old google app there used to be a place to add routers to create a mesh system but on the new google home I don't see a place to add routers, maybe I'm missing something here?

LovelyM
Community Specialist
Community Specialist

Hi Vinhemi1,

You can set up your two Google Wifi points in the Google Home app in the same way as you set up the main point. Kindly follow the steps in this article to get your devices added to your mesh network.

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey Vinhemi1, 

I know it has been a while, but I want to ensure that everything is covered on your end. Please inform me if you still need a helping hand.

Kind regards,
Lovely

LovelyM
Community Specialist
Community Specialist

Hello there,

It's me again. Due to inactivity, I'll go ahead and lock this thread in the next 24 hours. I'd be glad to help you further, so if you still need assistance, feel free to start a new thread.

Many thanks,
Lovely