Can’t add point- requesting scan

[Aunalocke]

Hello. I’ve added my router and first point trying to add second point and as it prompts me to add the device it keeps going to scan the code which the points don’t have codes only the router does. Am I doing something wrong? How can I get around this to add it? Thank you.

[David_K]

Every Nest Wifi router or point should have a QR code printed on the bottom of the device. You're saying that is not present on one of them? Follow these steps:

Google Nest Wifi device or Google Wifi point doesn't have QR code - Google Nest Help

[AbigailF]

Hey folks, 

Thanks for lending a hand, @David_K.
@Aunalocke, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hey there Aunalocke,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan