11-09-2022 07:36 AM
Lost original un/pw for my NEST thermostat. It used to allow me to control remotely 3 properties. Now it is unaccessible.
11-09-2022 10:04 AM
Most of the replies in this community forum come from other customers. You could try contacting Support to see if they can offer any guidance with a lost username and password:
11-14-2022 07:47 PM
Hi folks,
@MplsCustomer, thanks for the help!
@jjskicondo, how's it going with your Nest Thermostat? Still need our help?
Thanks,
Edward
11-17-2022 07:57 PM
Hey jjskicondo,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
11-21-2022 04:10 PM
Hi jjskicondo,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward
11-21-2022 04:12 PM
No In haven't, I am not at the hangar until tommorrow. I will try then.
11-22-2022 02:16 PM
Hi jjskicondo,
Thanks for the update. I'll be keeping this thread open until you get to try the steps. Keep us posted.
Thanks,
Edward
11-22-2022 02:55 PM
My device the NEST thermostat, has an entry key of PCH12RH. I enter that and ht return.
11-22-2022 06:29 PM
Hi jjskicondo,
Thanks for the response. To isolate the issue, could you try resetting the Nest Thermostat back to factory defaults?
Thanks,
Edward
11-25-2022 06:42 PM
Hi jjskicondo,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
12-01-2022 03:04 PM
I am not responding in a timely manner as the NEST is at my office and I am an hour away.
12-01-2022 11:11 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake
12-01-2022 03:06 PM
I just love how some thing so simple has to be taken over by Google and now I can't reset it.
02-14-2023 12:20 PM
Hey there,
Apologies for the delayed reply. I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
02-17-2023 10:35 AM
Hey there,
I wanted to follow up and see if I could be of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake