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Clicking Sound

Brucrew
Community Member

I recently moved my Google Wi-Fi point from one room to another and now I’m getting a clicking sound that is intermittent but persistent. The puck is now in the master bedroom and the noise is  bad enough that I had to unplug this access point. 

I tried factory resetting the puck but that didn’t fix anything. 

Please help me resolve this so I can use my mesh network again. 

thanks 

4 REPLIES 4

EdwardT
Community Specialist
Community Specialist

Hi Brucrew,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with one of your Google Wifi points. I'd love to know more about this and I have a few questions:

 

  • Do you notice if the clicking sound comes on at a certain time?
  • What generation of Google Wifi do you have? Does it have a speaker?

Looking forward to your response.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi, Brucrew.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks