11-01-2021 11:51 AM
I have 2 nest routers on my google home now. I am trying to add a third. During the set up I get past the QR scan and “join setupxxx.yd” network then it says “connection failed.” I’ve reset all the routers and modems. I’ve tried on a different device. Same every time. “Connection failed”
11-01-2021 01:19 PM - edited 11-01-2021 01:20 PM
You are using the same Google account when setting up the new 3rd device, as the one used for setting up the two existing ones?
All three pucks are made for the same region and country? Mixing US and EU units won't work for instance.
If the answer is yes to both of these, try:
11-01-2021 06:35 PM
It all eventually worked. Multiple resets of hardware and the network. Thank you.
11-02-2021 12:00 PM
I'm happy to see that you were able to get your issue fixed! Thanks for coming back and letting us know what the solution was for you. As we have the answer here, I'm going to go ahead and close up the thread, but if you have any other needs in the future, please feel free to start up a new thread.