cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Efforts to set up google nest wifi fail.

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:Dan Johns

When prompted to scan OR code I am told connection failed.

3 REPLIES 3

abellaj
Community Specialist
Community Specialist
Hi, Dan.
 
Sorry for the setup difficulties you are experiencing. I'm sure that's frustrating. I'm happy to look at this and come up with a fix for you.
 
When the QR code fails in setup, there are other options you can use instead. This article will show you what you can do instead of using the QR code: https://support.google.com/googlenest/answer/9012064?hl=en
 
If you're still unable to get yourself online after referencing that guide, please let me know and we can look at other possible issues. 
 
Thanks
From: Jeff
(Community Specialist)

Jeff
Community Specialist
Community Specialist

Hey, Dan.

I’m just checking in real quick to see if we needed anything else here or if we were able to resolve the problem. Let me know if there’s anything else I can do here.

Thanks

Jeff
Community Specialist
Community Specialist

Hey, all.

As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.

Thanks